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CSS Insurance

Mail-order pharmacy

Simply order medicines conveniently from home and have them delivered free of charge. It's not only easy – it also saves you money.

Our recommendation for you: order your medication from a mail-order pharmacy

Advantages of ordering from a mail-order pharmacy

  • Attractive discounts and services (for those insured with the CSS Group)
  • Free shipping
  • Delivery by registered parcel in discreet packaging
  • Reminder before the prescription expires
  • Free advice by phone


Complete the order form and send it in with your original prescription. Your medication will then simply be delivered discreetly to your home. We recommend Zur Rose and MediService as your mail-order pharmacies.

Further details about ordering from a mail-order pharmacy

If you have basic cover from CSS Insurance, Intras or Arcosana, you can benefit from attractive discounts and services.

  • Discounts at Zur Rose
    • 3.5% discount on original medicines1
    • 14% discount on generic medicines1
  • Discounts at MediService
    • 5% discount for new clients2
    • 5% discount on generic medicines1

1 Applies only to prescribed original medicines / generic medicines on the Specialty List (SL). The retail price as shown on the SL for original / generic medicines must be less than CHF 1,000 from Zur Rose and less than CHF 300 from MediService. The discounts cannot be cumulated. 1 

2 The discount applies individually to clients for 12 months from the day of the first order.

Do you have any questions?

Our medical specialists will be happy to take the time to answer your questions in person.