Awards & quality labels
CSS Insurance received numerous distinctions and quality labels in recent years.
Most Trusted Health Insurer
CSS again voted “Most Trusted Health Insurer”
Reader’s Digest conducts an annual representative survey to determine which brands inspire the most confidence among consumers. Some 1,800 people throughout Switzerland took part in the study.
In 2018, CSS took the top spot in the health insurance category, lifting the title of “Most Trusted Brand” for the 7th time.
Efficiency
Low administration costs for our clients
The comparis.ch Efficiency Label 2018 officially confirms that CSS Insurance does everything it can to keep administration costs low. With costs standing at 3.3 per cent of premiums minus risk compensation, CSS Insurance has secured itself 3rd place in the overall comparis.ch rankings and 1st place among the national health insurers.
In other words, for every franc it receives in premium income, CSS Insurance spends over 96 centimes on benefits and just under 4 centimes on administration.
Swiss Effie Awards 2018: Gold and Bronze
Our autumn online campaign has scooped two accolades at the Swiss Effie Awards 2018: it was awarded Gold in the ‘Media’ category and Bronze in the ‘Activation’ category. The Swiss Effie, known as the Oscar of the marketing industry, honours the most effective brand communications.
SDV Award 2018: Gold and Bronze
Each year, the Swiss Dialogue Marketing Association (SDV) presents awards for the best dialogue marketing campaigns. Our autumn 2017 online campaign picked up two accolades at the 2018 award ceremony: Gold in the ‘Digital: Creative Use of Data’ category and Bronze for ‘Dialogue Campaigns with an E-Mail Marketing & Social Media Focus’.
SDV Award 2017: 2x gold and 1x silver for myCSS app
The app received the gold award in two categories – “Digital: Mobile Marketing incl. App” and “Campaigns for Financial Service Providers” – plus a silver award in the “Customer Retention Programmes” category. According to one of the jurors for the first category: “In reality, most of us already have more than enough apps. But when an app is as smart and useful as the myCSS app, it not only generates outstanding download and user numbers, it also earns gold from the jury.”
The Swiss Dialogue Marketing Association (SDV) has been presenting its awards for around 20 years in honour of campaigns that are, in the words of the association’s President, “masterful and in keeping with the times”.
myCSS app wins several gold and silver medals
The CSS Insurance app has been awarded two gold and three silver medals by a jury of experts at the “Best of Swiss Apps Awards 2016”. The app stands out due to its unique functions, clear design and intuitive handling. And is proof that CSS is playing an active role in the digitalisation of the Swiss insurance industry.
SQS label for CSS case management
CSS case management was first awarded the SQS Case Management quality label in May 2010. An audit has been conducted on an annual basis since then.
The nationally recognised certificate confirms that CSS case management complies with the high professional standards of Netzwerk Case Management Schweiz.
Data protection seal for Medical Advisory Service of CSS Insurance
Since 2007, the Medical Advisory Service (MAS) has held the GoodPriv@cy seal of data protection, and since 2010 it has also been certified under the Ordinance on Data Protection Certification (VDSZ). The certification awarded to the MAS underscores the importance of data privacy at CSS Insurance.
The independent Swiss Association for Quality and Management Systems (SQS) awards the international GoodPriv@cy certificate and reviews it annually during an audit.
The CSS as employer
Excellent Employer: CSS receives 2017 award
CSS Insurance positions itself as a great place to work in the 2017 employee survey. If at least 80% of a company’s workforce takes part in the survey and achieves an employee motivation score of at least 80%, ValueQuest awards that company the “Excellence @ Work” award.
Bruno Catellani, CEO of ValueQuest states: “No other company of this size achieved as high a score for motivation as CSS.”
CSS Insurance awarded «Fair Compensation» label
According to the Federal Office for Gender Equality, there are still great differences in pay here in Switzerland. The CSS Group has now become one of the first companies to be awarded the «Fair Compensation» certificate by the Swiss Association for Quality and Management Systems (SQS), attesting to equal pay for equal work.
CSS awarded “Friendly Work Space” label
CSS once again received “Friendly Work Space” accreditation on 25 October 2016. In its report, Health Promotion Switzerland states that we have made considerable progress since first being accredited in 2013. CSS is successfully committed to ensuring good working conditions for its employees on a long-term basis and takes its corporate social responsibility seriously.
Daniel Zimmermann, Head of HR Management, is delighted by this renewed accolade: “It shows we are successful in implementing workplace health management. For me, this is a very important point, as I am convinced that taking a professional approach to the health of employees is a key success factor for any business.”