myGuide: your digital guide
Are you or a member of your family feeling ill? You can enter your symptoms in myGuide and get initial advice straight away.
Launch myGuide
myGuide offers the following advantages:
- Checks your medical symptoms, anywhere, any time.
- Advises whether you should go to the doctor, pharmacy or hospital.
- Helps recognise medical warning signs.
- Can be used for free by CSS customers and their families.
- Meets the very highest standards of security and data protection.
How it works
myGuide was developed by medical professionals and health informatics specialists. This digital service asks you questions about your medical symptoms. You don’t get a diagnosis, but it does give you specific advice about what to do next. If you don’t need to go to a doctor or a pharmacy, you’ll get immediate tips on how to treat your complaint.
Log in here using your client number and date of birth or launch myGuide directly in myCSS.
myGuide doesn't replace us as doctors, it just saves you the internet search, which can often be confusing. The digital guide is simply structured and delivers quick, clear information for patients.
