GaleniCare Ltd has been promoting quality in pharmacy services for many years now. To that end, it has introduced its own quality assurance system aimed at obtaining appreciable improvements in quality for its customers.

Quality assurance system

Under this system, pharmacies are reviewed regularly in pre-announced audits, as well as by mystery shoppers and mystery callers. The GaleniCare pharmacies which perform well in these quality checks receive a CSS quality label. The label is awarded on the basis of certain minimum criteria defined in association with GaleniCare.

CSS quality label

CSS quality label

The quality pharmacy label recognises the pharmacies' efforts to provide a quality service, while making this information available to our clients.


Interested in earning the CSS quality label? We will be happy to discuss your quality standards with you. Interested in earning the CSS quality label?