Audits
Assessments involve a professional-level exchange between the quality managers at the institution in question and our specialists.
Nursing homes and Spitex
CSS conducts audits on the basis of its statutory remit and contractual agreements. An audit involves a review of records and verbal feedback. The review of the care files gives you the opportunity for an external examination of the transparency of the mandatory benefits recorded and billed by you.
The subsequent face-to-face meeting lets you highlight your efforts with regard to quality as an outpatient care organisation and exchange views with our specialists. The aim is to gain a picture of how your institution and processes are organised by engaging in a professional-level dialogue. The results of the review of records and discussion with our specialists are summarised in writing and made available to you along with any recommendations that emerge.