The CSS Health Coach is your personal point of contact for all questions related to your health.
The Health Coach supports you in staying healthy, becoming healthy and living better with illness. Together, you find the offer that's right for you.
As a health partner, we’re there for our insured persons when they need us. Ask us, we will be happy to help.
No. The CSS Health Coaches answer your health-related questions. The information they provide is generally applicable and doesn't include an assessment of your own health situation. It is therefore no substitute for a personal consultation, examination or diagnosis by a recognised doctor. Depending on the situation, this information can be a useful addition to the dialogue between doctor and patient.
In case of doubt, if a CSS Health Coach makes a recommendation that differs from the advice given by your doctor, the doctor's opinion should take precedence. We cannot assume any responsibility for the outcome of the treatment and disclaim all liability in this respect.
The service is available to anyone insured with CSS.
For persons insured with CSS, the first consultation is free of charge. There may be a charge for any further sessions.
Yes. The CSS Health Coaches are obliged to maintain professional secrecy and comply with strict data protection provisions. The consultation will have no effect on your insurance.