myCSS app
The myCSS app gives you immediate answers to your questions via the chat function, makes submitting bills really easy and means you always have your insurance files digitally to hand.
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The advantages for you
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Ask us questions conveniently via the chat function.
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Submitting bills has never been easier: take a photo and upload it.
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Open the app easily via Face ID or Touch ID.
How the myCSS app works
Direct answers
Get quick and straightforward answers to your questions via the chat function. And submitting your bills online couldn't be easier: take a photo, upload it, done.
Quick to find
myCSS comes with many useful functions. You can view your policies, benefits and documents at any time. The myCSS Benefit Check tells you immediately what benefits CSS will pay for you.
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The myCSS app works on smartphones and tablets with iOS 12 and Android 6.0. or later operating systems.
Frequently asked questions
I can’t find the app in the Google Play Store or App Store.
The myCSS app is only available in the Google Play Store or App Store in Switzerland and its neighbouring countries. You may have to change your country settings in order to download it.
What do I need to register?
First, register for myCSS. You need an email address, a smartphone and your client number.
I can’t register – what should I do?
Follow our step-by-step instructions that will guide you through the process.
Is data privacy guaranteed?
Yes. Your data is absolutely secure in the myCSS app. CSS makes protecting your privacy a top priority. That’s why it meets the very highest security and data protection standards.
Will I only receive documents electronically from now on?
Yes. By registering for myCSS, you will receive all documents electroniycally. You can change this delivery method in the myCSS settings at any time.
Tip: You will also receive your bills electronically. We recommend signing up for LSV, Debit Direct or eBill.
