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myCSS app

The myCSS app gives you immediate answers to your questions via the chat function, makes submitting bills really easy and means you always have your insurance files digitally to hand.

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The advantages for you

  • Ask us questions conveniently via the chat function.
  • Submitting bills has never been easier: take a photo and upload it.
  • Open the app easily via Face ID or Touch ID.

Good to know

Popular
More than 575,000 people in Switzerland use the myCSS app.
What CSS pays
Quickly find out whether your yoga classes, for example, are paid for.
Ideal in an emergency
You always have your insurance card to hand.

How the myCSS app works

myCSS app – the client portal on your smartphone

Direct answers

Get quick and straightforward answers to your questions via the chat function. And submitting your bills online couldn't be easier: take a photo, upload it, done.

Quick to find

myCSS comes with many useful functions. You can view your policies, benefits and documents at any time. The myCSS Benefit Check tells you immediately what benefits CSS will pay for you.

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The myCSS app works on smart­phones and tablets with iOS 12 and Android 6.0. or later operating systems.

Frequently asked questions

I can’t find the app in the Google Play Store or App Store.

The myCSS app is only available in the Google Play Store or App Store in Switzerland and its neighbouring countries. You may have to change your country settings in order to download it.

What do I need to register?

First, register for myCSS. You need an email address, a smartphone and your client number.

I can’t register – what should I do?

Follow our step-by-step instructions that will guide you through the process.

Is data privacy guaranteed?

Yes. Your data is absolutely secure in the myCSS app. CSS makes pro­tec­ting your privacy a top priority. That’s why it meets the very highest security and data protection standards.

Will I only receive documents electronically from now on?

Yes. By registering for myCSS, you will receive all documents elec­tro­niy­cally. You can change this delivery method in the myCSS settings at any time.

Tip: You will also receive your bills electronically. We recommend signing up for LSV, Debit Direct or eBill.

Frau mit Laptop auf dem Sofa
myCSS has many advantages

Do everything digitally

Make your life easier. Submit bills online and check right away what gets paid.

Discover mycss