Advice

Not sure whether to go to your doctor? Is surgery really necessary? Does that home remedy really work? We are happy to advise you on every aspect of your health.

Topics on which you can get advice

• 24h medical care
• myGuide digital guide

• Personal health coach
• Doctors & hospitals

• Pharmacies & medication
• Alternative medicine

Should I go to the doctor?

myGuide checks your medical symptoms and gives you advice.

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Coronavirus

Protection, treatment, travel: find out everything you need to know COVID-19.

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24-hour medical care

Free advice day and night – even when you’re abroad. 

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Personal health coach

Get personal advice on health-related matters.

Send us your questions

Doctors & hospitals

Being ill raises a lot of questions. We’ll help you find the optimum treatment, the right doctor and the best hospital.

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Second opinion

Get a free second opinion – it’s fast and straightforward.

Is surgery really necessary?

Hospitalisation

We're here for you – before the operation, in hospital and when getting back to health.

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CSS Docfinder

Are you looking for a new doctor? We help you search.

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Pharmacies & medication

What medication is right for you? And is a generic version available? We help you choose.

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Vaccinate

Getting certain vaccinations protects you and those closest to you.

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Mail-order pharmacy

Have your medication delivered and save money.

How to benefit

Medical aids

Find out when CSS pays for the aids you need.

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Alternative medicine

Traditional Chinese Medicine TCM, homeopathy or relaxation methods – there are good reasons to opt for alternative treatment methods.

Good to know

Household remedies: Thyme

Thyme has antibacterial properties and, drunk as a tea, helps with colds and coughs.

For coughs

Household remedy: cucumber

Our tip can also help if you get too much sun this summer.

Cucumber for sunburn

Household remedy: lemon balm

Lemon balm has an anti-inflammatory, antiviral, soothing effect and can help treat cold sores.

For cold sores

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Transparency in the Swiss healthcare system

Best quality for you

We are committed to quality and transparency in medical care. It’s our way of ensuring that our healthcare system remains one of the world’s best, today and in the future.

How and what we check

Popular articles

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Change your diet

Learn how to enjoy a varied, balanced and nutritious diet.

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Sleeping badly?

Online sleep training can improve your sleep and quality of life.

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Mind in balance

Suffering from low spirits, worries or anxiety? Get effective help online.

Stop the negative spiral