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Help registering for myCSS

Many insured persons already benefit from the advantages of myCSS. How about you? Don't waste time, registering is really easy. All you need is your client number and a mobile phone.

Registering for myCSS

Follow our step-by-step instructions that will guide you through the process. Choose the form of registration that’s right for you:

Immediately with AHV number

  1. Create a myCSS user account.
  2. Confirm your identity with AHV number and a CSS document.
  3. Start using myCSS right away.

By post with activation code

  1. Create a myCSS user account.
  2. Receive a personal activation code within 5 working days.
  3. Log in to myCSS using email address and password.
  4. Enter mobile number and SMS code.
  5. Finish registration and start using myCSS.

The registration process is now complete. As of now, all you need is your email address, password and mobile phone number for the SMS code.

Linking to SwissID

Would you like to log in using your SwissID? You can set up a link to it in the myCSS settings.

Installing the myCSS app

Please register for myCSS before downloading the myCSS app. Once you have completed registration, follow these steps:

  1. Download app from the Google Play Store or App Store.
  2. Open app and accept the Terms of Use.
  3. Enter email and password.
  4. Enter 6-digit SMS code.
  5. Additionally set up myCSS app code for maximum protection. You can also open the app using Touch ID or Face ID.

Download

The myCSS app works on smartphones and tablets with iOS 12 and Android 6.0. or later operating systems.

Frequently asked questions

I can’t find the app in the Google Play Store or App Store.

The myCSS app is only available in the Google Play Store or App Store in Switzerland and its neighbouring countries. You may have to change your country settings in order to download it.

What do I need to register?

First, register for myCSS. You need an email address, a smartphone and your client number.

Is data privacy guaranteed?

Yes. Your data is absolutely secure in the myCSS app. CSS makes pro­tec­ting your privacy a top priority. That’s why it meets the very highest security and data protection standards.

Will I only receive documents electronically from now on?

Yes. By registering for myCSS, you will receive all documents elec­tro­niy­cally. You can change this delivery method in the myCSS settings at any time.

Tip: You will also receive your bills electronically. We recommend signing up for LSV, Debit Direct or eBill.